sadsad x
Gibril & Gabrielle Winter Sale 2021 popup
Privacy Policy


Gibril & Gabrielle is a trade mark of Fashion House E-Ticaret Ltd. Sti.

Gibril & Gabrielle(Fashion House E-Ticaret Ltd. Sti.)
trademark, offers high-end ready-to-wear items and accessories for sale on its website

In order to offer for sale, sell and deliver its products, Gibil & Gabrielle collects personal data from users of its website.

The purpose of this privacy policy is to inform users of the means used to collect, access, process and store users' personal data.

The customer is informed that certain data must be collected by Gibril & Gabrielle in order to perform its services. If the customer does not wish to disclose this data, Gibril & Gabrielle will not be able to perform its services.

This Privacy Policy ("Policy") may be modified at any time by Gibril & Gabrielle, in particular in order to comply with any regulatory, jurisprudential, editorial or technical changes. The user must refer to the latest version of the Policy before browsing.

  1. Controller

The controller, who collects the personal data and implements the data processing operations, is:
Gibril & Gabrielle(Fashion House E-Ticaret Ltd. Şti.), having its registered office at Selami Ali Mh. Kuşakçı Sk. Öznur Ap. No:1 D:5 Üsküdar /İstanbul - Turkey.


  1. Collection of personal data

Gibril & Gabrielle collects users personal data on the website
The personal data that may be collected are as follows :

  - user account data: the data provided by the User when creating an account by filling in the registration form (name, surname, billing and delivery postal addresses, email address, mobile phone number, password for connecting to the customer account);
  - personal data of the user when he/she enters it in his/her customer account: date of birth,;
  - transaction data: means the data that the user provides when making purchases, information relating to orders placed and returned items such as telephone number, address, e-mail address and information relating to payment method;
  - exchanges with customer service;
  - browsing data: refers to the data collected by the Publisher while the User is browsing the Website and the Applications, such as the date, time of connection and/or browsing, browser type, browser language, IP address, location data and geolocation.

The data relating to the payment method (credit card number, expiry date, authorization number, security code) are collected directly by our service providers Payu and Paypal.

Third-party providers of applications, tools, gadgets and plug-ins on our website, as well as the networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use automated, context-based and interest related means to collect user data (interactions with functions and profiling of the online activity). This data is collected directly by such providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, Gibril & Gabrielle is not responsible for the practices of such service providers and third parties.

Some of the services may be altered or inaccessible if consent to the collection of the data mentioned in this Privacy Policy is not granted.

  1. Purposes of the collection of personal data 

Data collected in connection with the use of the website are processed for the purposes described in the table below.   

Purposes of the processing

Use of data

Legal bases for treatment

Management of orders and sales of products and provision of services; management of customer complaints, withdrawals and product returns

Use of data to provide products and services (from shopping cart and orders; sale, return and refund of purchased products)

Fulfilment of the agreement by and between the client and the seller

Carrying out transactions, in particular payment transactions

Our payment providers (Payu and Paypal) use the information relating to the payment methods when performing the payment for each order. This data can also be used for the prevention of fraud upon payment of the order and/or management of any unpaid amounts after the order has been placed.

Fulfilment of the agreement by and between the client and the seller

Customer account creation and management

The personal data of a customer registered on the website is used (e-mail address, password)

- Fulfilment of the agreement by and between the client and the seller
- Compliance to legal obligations

Delivery of ordered products

Personal data (contact details, email address) is used to ensure deliveries.

Fulfilment of the agreement by and between the client and the seller

Operating the website and fighting against fraud

Personal data (cookies) is used to update, enhance our Website and fight against Internet fraud

- Fulfilment of the agreement by and between the client and the seller
- Compliance to legal obligations

After-sales support: exchanges with customer service

Personal data is used to interact with customers. As such, the exchanges between customer service and the customer carried out by telephone or chat can be recorded in order to improve the quality of service. Customers may refuse this at any time

Fulfilment of the agreement by and between the client and the seller

Taking part in special events (such as contests, games, random draws, offers) and participating in the loyalty scheme, with the exception of online gambling that is subject to approval by the French Online Gaming Control Authority

Personal data, including purchasing information, is used to manage participation in various special events, as well as the loyalty program

- Fulfilment of the agreement by and between the client and the seller
- Legitimate interest of the controller in order to propose products and services adapted to the needs of clients

Operating, assessing and improving products and services as well as user experience (including developing new products and services, analyzing the customer base; performing data analysis, accounting and auditing), profiling.

Personal data is used to assess and improve products and services, and to improve customer experience, the products and services offered by Gibril & Gabrielle, through statistical operations and analysis of anonymous customer behavior, and the measurement of website and mobile application traffic

Legitimate interest of the controller in order to propose products and services adapted to the needs of clients

Sending newsletters and special offers subject to the user checking the relevant box indicating his/her acceptance,  when registering for the Services

Personal data is used to inform customers about our products and services and to customize the products offered on social networks.

Legitimate interest of the controller in order to propose products and services adapted to the needs of clients and consent (opt-in)

Analyzing website traffic and frequency, audience metrics, research, statistics, surveys (cookies)

Personal data, including cookies, is collected to understand how the Website and the mobile application are used.

Legitimate interest of the controller in order to propose products and services adapted to the needs of clients and consent (opt-in)

Gibril & Gabrielle does not share any personal data for commercial purposes with third parties.

Users may edit their personal data and withdraw their consent at any time by connecting to their customer account.

4. Service Providers who have access to personal data of users
The personal data collected is transmitted to Gibril & Gabrielle's service providers, who may process it on behalf of Gibril & Gabrielle (processors) and/or on their own behalf (recipients of the data).
The recipients of the data are :
   - Payu and Paypal, payment providers
   - any police or administrative authority in connection with judicial requisitions concerning the fight against fraud
   - customs authorities and service providers in the event of delivery abroad.

Gibril & Gabrielle's processors may have access to data collected for the purpose of:
   - preparing, shipping orders and returning products
   - improving the content of websites and mobile applications
   - technical maintenance and development of Gibril & Gabrielle's website, mobile application and internal applications, including entities that perform orders and provide web hosting, information storage, email service providers, as well as analysis services, and tag management, such as Google Analytics. For further details on these analysis services and the opposition procedures, we invite you to refer to the following sites:
- Google Analytics:

5. Users' rights over their personal data

Any natural person using the Gibril & Gabrielle website or the mobile application has the right to exercise the following rights:

   - a right of access, rectification and erasure of the data collected
   - a right to object to the processing of their data
   - a right to the restriction of the processing

Lastly, if Gibril & Gabrielle detects a violation of personal data likely to create a significant risk to the rights and freedoms of its users, it undertakes to inform the relevant users in the shortest possible time.

Users may exercise all these rights by connecting to their customer account or by contacting customer service at

Each natural person consulting the site is considered to have read the terms of use and rules in question.

6. Security measures for the personal data collected

In its capacity as data controller, Gibril & Gabrielle undertakes to take all necessary measures to preserve the security and confidentiality of the data and, in particular, to prevent it from being altered, distorted or accessed by unauthorised third parties.

Gibril & Gabrielle has entered into service agreements with business partners who have extensive expertise in the field of data protection.

Payment service providers

The payment of the purchases on the website is carried out either via Paypal, or via the secure platform of our payment provider PAYU.

Gibril & Gabrielle does not have access to customer payment data.

7. Social Networks

Gibril & Gabrielle's official Facebook and Instagram accounts can allow users to post their content. Users are informed that the content published on these social networks may be viewed by any third party, and that greater vigilance is required from users when they provide certain personal data on these sites or applications such as financial data, addresses or any sensitive data. Gibril & Gabrielle is in no case liable for any damage caused by third parties as a result of or resulting from the publication of their personal data by users.

8. Links to third-party sites

The website may provide links to websites, applications and services other than those of Gibril & Gabrielle, which may be operated by third parties.
Gibril & Gabrielle is not responsible for the processing of personal data by these third party websites. Users should consult the relevant personal data protection policies.

Prepared by  T-Soft E-Commerce.